Kemer has been tested and trusted in the industry,capable of providing innovative and reliable refrigerationsolutions.

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We offer a standard 2-year warranty on all commercial refrigerator, freezer, and display units. This covers manufacturing defects and compressor failures. Extended warranty plans are also available upon request.


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Yes. We provide OEM/ODM services for chain stores and distributors. You can customize external colors, dimensions, shelf layout, and add your brand logo or decals. Minimum order quantities apply for full customization.


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Our standard units are available in 110V/60Hz (US/Canada/Japan), 220-240V/50Hz (Europe/Asia/Africa/Australia), and other voltages upon request. We can supply units with US, EU, UK, AU, or Schuko plugs, or without plugs for local wiring.


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We ship worldwide via sea freight, air freight, or rail. Our logistics team works with major forwarders (e.g., Maersk, MSC) to ensure safe transport. The product price does not include shipping – we provide a freight quote based on your port of destination and order quantity. We also handle customs documentation.


 


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Absolutely. Our units are designed with high-performance compressors and larger condenser coils to operate efficiently in ambient temperatures up to 43°C (109°F). They also feature rapid temperature recovery after door openings, ideal for busy hotel kitchens and food trucks.


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Very little. We recommend cleaning the condenser coil every 3–6 months (depending on dust levels), checking door gaskets for seal integrity, and defrosting if your unit is manual-defrost. All our newer models have auto-defrost and digital temperature controllers for easy monitoring.


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Yes. We stock compressors, fans, thermostats, door gaskets, shelves, and control boards. Our technical team offers remote troubleshooting via video call, and we can ship spare parts within 24 hours for urgent cases. For large chains, we can sign a service-level agreement (SLA).

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